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Institutionalising excellence…

All countries struggle to deliver affordable, high-quality healthcare to their citizens. A resource-constrained nation like India requires drastic re-engineering of the healthcare delivery model. This calls for multiple complementary interventions, starting from community-level disease prevention to complex multidisciplinary management of diseases like cancer and heart ailments. Three realities amplify the healthcare

‘BOTS’ TO ‘CHATBOTS’

Using Bot for searching or IVRS or talking with Chatbot is part of our daily routine. It is really amazing to understand the depth of technology behind it. ‘Bot’ and ‘Chatbot’ are two terms regularly used in digital world and have already become an indispensable part of our lives. Bot is

Set time limit for settling claims

The growth of the general insurance industry suffers the absence of adequate insurance protection for many businesses. IRDAI can set up a mechanism to help settle quickly and fairly disputed claims of industries and businessmen. The general insurance premium income in India has been growing by leaps and bounds having touched

Rehumanising the poor

Lazy. Desperate. Helpless. Resilient. Resourceful. Undeserving. All over the world, the ways in which our societies view the poor are mired with stereotypes. Those of us who have worked with poor communities around the world know the struggle of fighting these stereotypes with a harsh truth: the decisions that poor people

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