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Growing volume of stressed assets… What is the priority – mergers or NPA reduction? New bank licences, at last... Two banks: their jubilees and performances How okay are new banks? Governance in Reverse Gear? Why priority status? Indian customers are tech savvy Monetary policy continues to adopt dis-inflationary path Targets continue to be ad hoc Too big to fail and too small to sail How ‘secure’ are the secured loans? Another route for achieving financial inclusion Cautious and considerate Emerging crisis Cut in repo rate – lower than expected Nothing much can happen…. Smart banking in smart cities Small finance payment banks... A new development bank rising in the east… The collaboration suite of cyber criminals Stage set for Indian ‘avatar’ of foreign banks It’s a war on black money, support it. Reaching out: is it slowing down? Perhaps small is more beautiful than big! Needed a Banking Atlas Lacklustre credit expansion Insatiable appetite for credit Banking overhauling or reorganisation? Cradle of banks to a smart city... Aadhaar, niraadhaar and banking Small finance banks offer high interest rates All that glitters is not gold... Financial inclusion vs unclaimed deposits Greet Lakshmi the banking robot Holy or unholy? Small is ‘more’ beautiful Who is the real beneficiary? From lazy banking to easy banking Good, bad and ugly Big bank merger, bigger expectations One down in private sector Well-lived... Grows Bigger Merger mania haunts banks New capitals of Migrant banks Ferrying digital banking to Lakshadweep A development bank for BRICS Reaching the Unreached… Anytime banking to anywhere banking Mega merger is on Thirty more cities seek to become SMART Drop in SLR- sparing lendable resources Banking in Telangana Ernakulam excels... United India Insurance - Rs 110 crore losses have been claimed till now due to floods in Tamil Nadu Hesitancy in announcing year-end results Managing NPAs... Drastic decline in asset quality Capital base of regional rural banks raised The paradox: clamour for the Goliath and David Banking on Risk LVB- A supermarket of financial services Fund healthcare clinics in villages... Rationalised A bank for women, by women Growing gainfully Payment banks have arrived Bottomlines shrink, bad loans rise... Bank deposits account for 46.3 per cent of household savings Just 660 days! Target over-ambitious... Why any time money?
Indian customers are tech savvy
Despite the remarkable progress made by the IT sector in India, the rate of adoption of IT-based banking services by bank customers has been slow.

Things are changing now after the introduction of Core Banking Solutions (CBS). The size of customer-base is expanding and the banks’ service points, both brick and mortar branches and virtual branches, are steadily on the increase. Under the branchless banking mode, there are 337,678 outlets, most of which are in rural areas. A small electronic gadget has entered rural India through this model, operated by the Business Correspondents at her/his residence.

The number of credit cards has gone up to 19 million and debit cards outnumber them at a whopping 394 million. According to Reserve Bank data, the number of bank customers using mobile banking has increased from 12.96 million in 2011-12 to 35.53 million in 2013-14, registering an increase of 58 per cent. The value of the annual transactions has gone up from Rs.18.21 billion to Rs.224.38 billion during this period of three years. Rate of growth of Debit card usage has been higher at 28 per cent as against 25 per cent in the case of credit cards during the last three years.

Traditionally bank cheques, demand drafts and travelers’ cheques were means available to bank customers for making payments, locally or out-station locations. With the advent of digital banking, the utility of these instruments of payments has undergone remarkable changes. Travellers’ cheques are almost out of circulation and are being replaced by Credit cards, which can be used at international levels also. Demand drafts are also losing their relevance. There is a visible shift from cash payments to electronic payments. Payments by cheque even for outstation receivers are now free of cost and the amounts are credited immediately. Transactions through real time gross settlement have increased by 18.38 per cent in terms of volume and by 8.48 per cent in value terms during the current year.

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