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Rate your civic services

In yet another move to connect with the citizens, Chennai Corporation has come out with an app that allows one to rate the cleanliness of the city. Clean Chennai can be downloaded in an android phone. The app enables users to rate various public utility items like garbage bins and toilets on their cleanliness and maintenance on a scale of five. Along with the rating, pictures can also be added. The service is soon expected to cover parks, bus shelters, street lights, roads, etc. on public response. Based on the user’s current location, various public services are marked on a map, which the user can rate. Also the Corporation’s helpline number 1913 can be dialled to inform about the inconsistency. Cities like Surat, Delhi, Bengaluru and Bhubaneshwar have such apps that address public grievances. The effectiveness depends on how fast the issue is resolved. As of now the Corporation addresses issues within 72 to 96 hours.

The Corporation also has a website www.cleanchennai.com and a Facebook page CleanChennai to attend to this task.

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