The collaboration will begin in telecommunications with a dedicated Anthropic Center of Excellence to build and deploy AI agents tailored to industry-specific operations. The collaboration will further expand across industries, including financial services, manufacturing, and software development, the company said in a statement.
The collaboration integrates Anthropic’s Claude models, including Claude Code, with Infosys Topaz AI offerings to help enterprises automate complex workflows, accelerate software delivery, and adopt AI with the governance and transparency that regulated industries require.
Infosys and Anthropic aim to help clients reimagine the enterprise operating model by combining deep industry expertise, frontier AI, and engineering scale into one unified approach.
A core focus will be agentic AI – systems that go beyond answering questions to independently handling multi-step tasks like processing claims, generating and testing code, or managing compliance reviews.
The collaboration will also help organizations modernize legacy systems, combining Infosys Topaz and Claude to accelerate migration and reduce the cost of updating aging infrastructure.
Infosys and Anthropic will develop custom AI agents tailored to specific industries and business functions:
- In telecommunications, AI agents will help carriers modernize network operations, streamline customer lifecycle management, and improve service delivery – bringing intelligent automation to one of the most operationally complex and heavily regulated industries in the world.
- In financial services, AI agents will help firms detect and assess risk faster, automate compliance reporting, and deliver more personalized customer interactions – such as tailoring financial advice based on a client’s full account history and market conditions.
- In manufacturing and engineering, Claude will help accelerate product design and simulation, reducing R&D timelines and enabling engineers to test more iterations before production.
- In software development, teams will use Claude Code to write, test, and debug code – helping developers move faster from design through production. Infosys is already deploying Claude Code within its own Exponential Engineering organization, building internal expertise and best practices that will directly inform client engagements.
“There’s a big gap between an AI model that works in a demo and one that works in a regulated industry – and if you want to close that gap, you need domain expertise. Infosys has exactly that kind of expertise across important industries: telecom, financial services, and manufacturing. Their developers are already using Claude Code to accelerate their work and to create AI agents for industries that demand precision, compliance, and deep domain knowledge,” Dario Amodei, Chief Executive Officer and Co-Founder, Anthropic, said.
“AI is not just transforming business – it is redefining the way industries operate and innovate. Our collaboration with Anthropic marks a strategic leap toward advancing enterprise AI, enabling organizations to unlock value and become more intelligent, resilient, and responsible. From modernizing financial services with intelligent risk management and compliance, to enabling engineering businesses to lead with AI-driven design and manufacturing, the goal is to leverage the joint expertise of Infosys and Anthropic to accelerate AI value realization for global enterprises,” Salil Parekh, Chief Executive Officer, Infosys, said.
