With immediate effect, dishes that restaurant partners have declared as containing analogue dairy have been delisted from the platform, the company said in a statement.
Restaurant partners must take immediate corrective actions such as transitioning to natural dairy products, remove items containing analogue dairy products from the menu, in case an immediate transition is not feasible and reviewing product labels and ingredient declarations provided by suppliers to verify the ingredients being used and ensure accurate representation of the products listed on Zomato.
Restaurant partners that remain non-compliant will be delisted from the platform, it said.
“At Zomato, our core mission is better food for more people, and that means safeguarding customer health and upholding clear standards for what’s listed and served by our restaurant partners. This policy reflects that commitment; one we’re taking together with partners who share it,” Aditya Mangla, CEO, Zomato, said.
