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Small finance banks offer high interest rates The paradox: clamour for the Goliath and David Reaching out: is it slowing down? Growing volume of stressed assets… Rationalised Targets continue to be ad hoc New capitals of Migrant banks Cradle of banks to a smart city... From lazy banking to easy banking Drastic decline in asset quality Merger mania haunts banks Well-lived... Fund healthcare clinics in villages... Holy or unholy? Grows Bigger Reaching the Unreached… Governance in Reverse Gear? Payment banks have arrived Why any time money? Ernakulam excels... Small finance payment banks... Nothing much can happen…. Banking in Telangana Financial inclusion vs unclaimed deposits Bottomlines shrink, bad loans rise... Big bank merger, bigger expectations Bank deposits account for 46.3 per cent of household savings A new development bank rising in the east… Needed a Banking Atlas All that glitters is not gold... Another route for achieving financial inclusion One down in private sector Just 660 days! Target over-ambitious... Thirty more cities seek to become SMART Anytime banking to anywhere banking Aadhaar, niraadhaar and banking Who is the real beneficiary? How okay are new banks? Banking on Risk Capital base of regional rural banks raised New bank licences, at last... Lacklustre credit expansion LVB- A supermarket of financial services A bank for women, by women Two banks: their jubilees and performances Banking overhauling or reorganisation? Stage set for Indian ‘avatar’ of foreign banks Cautious and considerate Managing NPAs... Smart banking in smart cities Good, bad and ugly Insatiable appetite for credit Hesitancy in announcing year-end results Indian customers are tech savvy What is the priority – mergers or NPA reduction? Monetary policy continues to adopt dis-inflationary path It’s a war on black money, support it. United India Insurance - Rs 110 crore losses have been claimed till now due to floods in Tamil Nadu Small is ‘more’ beautiful Why priority status? The collaboration suite of cyber criminals Ferrying digital banking to Lakshadweep Perhaps small is more beautiful than big! Mega merger is on How ‘secure’ are the secured loans? A development bank for BRICS Emerging crisis Drop in SLR- sparing lendable resources Growing gainfully Greet Lakshmi the banking robot Cut in repo rate – lower than expected Too big to fail and too small to sail
 
Indian customers are tech savvy
Despite the remarkable progress made by the IT sector in India, the rate of adoption of IT-based banking services by bank customers has been slow.

Things are changing now after the introduction of Core Banking Solutions (CBS). The size of customer-base is expanding and the banks’ service points, both brick and mortar branches and virtual branches, are steadily on the increase. Under the branchless banking mode, there are 337,678 outlets, most of which are in rural areas. A small electronic gadget has entered rural India through this model, operated by the Business Correspondents at her/his residence.

The number of credit cards has gone up to 19 million and debit cards outnumber them at a whopping 394 million. According to Reserve Bank data, the number of bank customers using mobile banking has increased from 12.96 million in 2011-12 to 35.53 million in 2013-14, registering an increase of 58 per cent. The value of the annual transactions has gone up from Rs.18.21 billion to Rs.224.38 billion during this period of three years. Rate of growth of Debit card usage has been higher at 28 per cent as against 25 per cent in the case of credit cards during the last three years.

Traditionally bank cheques, demand drafts and travelers’ cheques were means available to bank customers for making payments, locally or out-station locations. With the advent of digital banking, the utility of these instruments of payments has undergone remarkable changes. Travellers’ cheques are almost out of circulation and are being replaced by Credit cards, which can be used at international levels also. Demand drafts are also losing their relevance. There is a visible shift from cash payments to electronic payments. Payments by cheque even for outstation receivers are now free of cost and the amounts are credited immediately. Transactions through real time gross settlement have increased by 18.38 per cent in terms of volume and by 8.48 per cent in value terms during the current year.

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